Explain To You How All This

Sparkling Spaces,Flawless Traces!

But I must explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the.

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WHY CHOOSE DMS LTD?

It is simple – we provide Measurable Cleaning. Guaranteed Results. DMS LTD focuses
exclusively on clients that require quality-cleaning services, and we have built our client base and
reputation on that premise. DMS LTD’s operating systems, branded processes and outstanding
client service have formed the foundation for delivering exceptional cleaning services.

GUARANTEED SATISFACTION

We are so confident of our services that we actually guarantee your satisfaction with us. DMS LTD
guarantees to respond to and promptly resolve any specific service issues within one business
day. If for any reason, DMS LTD should fail to meet either of these obligations, you are entitled to
a complimentary cleaning service call. This is a key differentiator between DMS LTD and other
suppliers.

THE DMS LTD WAY

A consistently clean facility should be viewed as an investment, as it provides a real dollar return
by not only projecting an image of professionalism and quality to customers but also creating a
safe, healthy working environment for your employees. In addition, DMS LTD increases your
return on investment by providing the following:

  • A well-trained and experienced cleaning crew that you know and trust because they are bonded
  • A comprehensive cleaning schedule designed specifically for your facility
  • Proactive communication and a ready response any time the need arises
  • Quality assurance processes that consider your point of view
  • Top-of-the-line cleaning equipment that removes dust and dirt, rather than redistributing it
  • “Green” cleaning chemicals that promote improved air quality
  • Hospital-grade disinfectants that kill bacteria and germs
  • Material safety data sheets
  • Monitoring supplies and informing you when they are low, or restocking them if that is your preference
  • The ability to disinfect your entire facility to prevent a bacterial or viral outbreak
  • A partner who helps you manage your facility

DMS LTD Signature Clean – Defines Quality

DMS LTD Signature Clean describes our quality commitment and our quality processes. To
achieve DMS LTD Signature Clean results, our owner-operators receive the most rigorous training
in the industry – a five week program to prepare themselves to become career cleaning professionals who are:
Owners of their own DMS LTD enterprise
Financially vested in the satisfaction of each and every client
Well-versed in the latest and most effective cleaning technologies
Attuned to the importance of even the smallest details,

As a result of our DMS LTD Signature Clean program, you can expect consistent and reliable
service from a cleaning team that will:

  • Wear a photo IID badge
  • Wear a professional DMS LTD uniform
  • Have completed the DMS LTD Signature Clean certification program
  • Understand and comply with OSHA
  • Know the importance of dwell time when disinfecting
  • Know how to maintain bacteria-free high touch surfaces
  • Know how to thoroughly dust offices without disrupting desktops
  • Know thorough carpet cleaning techniques
  • Know which treatments to use on hard floor surfaces
  • Know how to work safely in public areas
  • Know how to work cleaner and greener
  • Know how to look for ways to add value for their clients

DMS LTD Tracker – Measures Quality

DMS LTD Tracker represents our “hands on” practice of routinely checking our work and
benchmarking our results. This branded process is one of the reasons we consistently earn high
satisfaction ratings from our clients. Many cleaning companies promise this, but unfortunately,
few deliver it with sufficient regularity or depth of measurement. At DMS LTD, our approach is
much more demanding. Here is how it works:

  • When you sign up with DMS LTD, DMS LTD Tracker begins with a first impressions survey. We check every aspect of your cleaning requirements, and determine what and where to focus our attention and expertise.
  • After an agreed initial period, usually 30 days, a DMS LTD Operations Specialist physically inspects your property and measures our lasting impressions. This process uses a 50-point checklist, so nothing is left to chance.
  • Any adjustments to service are made, and the inspections continue on a regular schedule.
  • Regular client service calls are made to ensure your complete satisfaction with the quality of service you receive with DMS LTD
  • Your monthly rating from our Communications Log Book, on a scale of 1-10.

THE DMS LTD GUARANTEE

“DMS LTD guarantees to complete all of its regularly scheduled cleaning commitments on time.
DMS LTD also guarantees to respond to, and promptly resolve, any specific issues within one
business day. Should DMS LTD fail to meet either of these obligations; a complimentary cleaning
call will be scheduled.

Branded Processes

If you ask 100 people to define the word “clean”, you will likely get 100 different answers.
However, at DMS LTD, you will only get one answer:
“It’s Only Clean When Our Processes Confirm It’s Clean.”

DMS LTD Techniques – Delivers Quality

DMS LTD Techniques provides the science behind our services. We take our definition of quality
commercial cleaning, overlay our measurement of it, and then make sure we deliver it using the
most advanced products and equipment available, including:

  • Microfiber cloths designed to trap dirt and hold it in a positively charged state for more effective cleaning; these cloths are also color-coded to eliminate cross-contamination
  • Backpack vacuums with four filters and ratings that exceed HEPA standards for clean air
  • Cleaning chemicals that cover a greater area while using less product – our “cleaning greener” initiative
  • Hospital strength disinfectants for broad spectrum coverage

Microfiber Technology

DMS LTD has replaced conventional cleaning cloths with an anti-microbial impregnated micro
fiber system, which cleans greener and dryer while removing more dust contaminants. DMS LTD
uses a four-color coded microfiber system, which virtually eliminates cross-contamination. A
highlight of this approach is that the red microfiber cloths are only used for disinfecting
restrooms, which reduces the spread of germs and harmful bacteria to other areas of your
property. Our microfiber mops also work efficiently to clean and disinfect floor surfaces with
fewer chemicals and faster results.

  • Microfiber is 1/16 the size of a human hair and holds eight times its weight in water.
  • The tiny fibers penetrate the microscopic pores of surfaces increasing cleaning quality and saving time in the process.
  • Microfiber is positively charged and literally removes 100% of all dust particles.

Back-Pack Vacuum Technology

DMS LTD operators are trained to exclusively use our approved backpack vacuums, which use a
four-part HEPA filter system. This removes up to 99.9% of particles up to the size of 0.3 microns
from the inside air. Unlike beater bar vacuums that spread dust and dirt into the air, the DMS LTD
system removes it. These powerful vacuums:

  • . Capture up to 99% of dust mites, pollen, viruses, bacteria and chemical residue
  • Leave less dust in your environment, so there is less dust to collect on equipment and furniture
  • Help reduce the risk of respiratory infection
  • Create a healthier environment for your property and its occupants

Environmentally Safe Chemicals

DMS LTD takes pride in working within the spirit and the framework set forth by many federal
agencies, including the Environmental Protection Agency, Department of Agriculture, and OSHA
to name a few. We work with Spartan Chemical Company to provide Green Seal® certified
products and disinfectants that are effective against methicillin resistant Staphylococcus aureus
(MRSA), vancomycin resistant Enterococcus faecalis (VRE) and Influenza A (H1N1).

EnviroShield – The Science of Disinfecting

EnviroShield is a revolutionary new system that combines a unique disinfecting sprayer process
with an equally unique disinfecting product, Sniper®. The unit uses an electrostatic charge
applied to the spray, causing a natural attraction between spray droplets and target surfaces. As
the Sniper product is sprayed, it picks up this charge giving it 75 times the force of gravity to
completely wrap around and cover every surface it touches.
The spray evaporates easily on surfaces and can be used in high clutter areas and “touch areas”
such as desks, papers, phones, restroom surfaces, etc. It is also highly effective on computer
keyboards, recently reported the #1 source for spreading communicable diseases.
One of the main features of Sniper is the fact that it meets EPA Toxicity Category IV, which means
this is the safest category allowed for disinfectants. The EPA rates products on a scale of I – IV,
with IV being the least toxic category. This product is a 100% non-toxic, disinfecting cleaning
solution that destroys 99.9% of a wide-range of disease-causing microorganisms.

The product is safe for all commercial environments and facility occupants. With the use of the
EnviroShield system, your company can promote having a safe and healthy environment and
being proactive in the fight against preventing infection diseases. We look forward to discussing
this application as an optional service to Shaw-Lundquist Associates Inc.

EnviroShield Facts:

  • It has been independently tested on numerous other bacteria and found to be highly effective.
  • We exclusively use Sniper disinfecting solution, an EPA hospital-registered disinfectant in all applications
  • The active ingredient in Sniper, Chlorine Dioxide, is a proven safe and highly-effective biocide
  • The active ingredient in Sniper, Chlorine Dioxide, is a proven safe and highly-effective biocide
  • It kills and eliminates the most harmful bacteria including C-Diff (clostridium difficile).
  • Its application method provides 100% coverage of surfaces not previously reachable or treatable with less effective disinfectants.

Benefits

  • Total disinfecting coverage on and around all surfaces
  • Counters spread of bacterial infections
  • No post-application after effects or precautions
  • Can be applied routinely with no inconvenience
  • Ensures cleaner, safer work spaces
  • Reduces downtime due to absenteeism
  • Safe for all commercial environments
  • Green and environmentally friendly.

DMS LTD MedMetrix

Recognizing the ever-increasing emphasis on maintaining cleaner and safer health and wellness
environments, DMS LTD, a global leader in advanced commercial cleaning practices and
innovations, proudly announces the DMS LTD MedMetrix program. The core benefit of DMS LTD
MedMetrix to all medical and related facilities is our organizational commitment to meeting, and
in some cases, exceeding the safe cleaning practices, codes and special compliance standards
under which they already operate.

DMS LTD MedMetrix bases its program around the measurement of compliance of the following
governing organizations: CDC, AORN, OSHA, and The Joint Commission. That is why DMS LTD has
developed a completely new training program based on the rigorous demands of your industry
resulting in our owner-operators being MedMetrix certified.
Our DMS LTD MedMetrix certification program takes our participants through six key areas of
training:

  • Universal Precautions Training – Stresses safe cleaning and accident prevention
  • Blood borne Pathogen Training – Teaches methods of avoiding contact with contaminated blood or OPIM
  • Exposure Control Planning – Highlights exposure management procedures
  • Documentation/Incident Reporting – Covers the need for complete and accurate reporting of all incidents
  • Knowledge Testing – Requires our program participants to achieve a minimum passing grade of 80%
  • Award Certification – Provides learning recognition for cleaning crews and certification IDs for our clients
  • Safe for all commercial environments
  • Green and environmentally friendly.
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